Shipping Policy
We strive to provide you with a delightful shopping experience, including swift and secure shipping. This Shipping Policy outlines our procedures and guidelines to ensure your orders are processed efficiently. By making a purchase with Saveria Living, you agree to the terms outlined below.
1. Order Processing Time
a. Processing Time: The items that are in stock will be processed and shipped in ten business days after payment confirmation. Custom or personalized items may require additional processing time.
2. Shipping Destinations
a. Domestic and International Shipping: Saveria Living ships both domestically and internationally. We aim to make our unique tableware and homeware accessible to customers around the world.
3. Shipping Rates
a. Shipping Costs: Shipping costs are calculated based on the destination, weight of the package, and shipping method chosen. The total shipping cost will be displayed at checkout before you complete your purchase. Saveria Living is not responsible for any import duties, clearance fees or brokerage fees including any other additional charges for international shipments. Payment of these amounts will be necessary to release your order from customs on arrival.
4. Shipping Methods
a. Carrier Partners: Saveria Living partners with reputable carriers to ensure the safe and timely delivery of your orders. The carrier used will depend on the shipping destination and the shipping method selected at checkout.
5. Estimated Delivery Times
a. Domestic Orders: Estimated delivery times for domestic orders range from 3 to 10 business days, depending on the shipping method chosen.
b. International Orders: International delivery times may vary based on the destination and shipping method. Saveria Living is not responsible for delays caused by customs processes.
6. Order Tracking
a. Tracking Information: Once your order is shipped, you will receive an email confirmation with tracking information. This allows you to monitor the progress of your package.
7. Customs and Import Duties
a. International Orders: Saveria Living is not responsible for any customs duties or import taxes that may be incurred for international shipments. These charges are the responsibility of the customer.
8. Address Accuracy
a. Correct Address: Please ensure that your shipping address is accurate and complete. Saveria Living is not responsible for orders shipped to incorrect addresses provided by the customer.
9. Shipping Notifications
a. Email Notifications: Saveria Living will send email notifications to keep you informed about the status of your order, from confirmation to shipment.